Omega Softwares Refund Policy: Transparency You Can Trust
Acceptance and Modification
By accessing and using Omega Softwares, you agree to these terms and conditions without limitation. We retain the right to change them at any moment and without previous notice. Your continued use of Omega Softwares following any changes constitutes your acceptance of the revised terms. Additional terms, disclaimers, and privacy policies may also apply to specific areas of the website or services.
Transaction Ownership and Disclaimers
Omega Softwares acts as a payment facilitator and intermediary during transactions between users and merchants/vendors. We do not take ownership of products or services offered by merchants and have no claim over them. Cancellations and refunds are governed by the terms of the specific vendor or aggregator. Omega Softwares is not responsible for processing refunds or cancellation charges.
Furthermore, Omega Softwares is not liable for:
1. Erroneous payments made by users to the wrong party.
2. Prepaid recharge purchases for incorrect phone numbers, data cards, or other services.
3. Actions, omissions, or losses arising from user activity on the platform.
User Responsibilities and Disclaimers
Users are responsible for:
1. Reviewing merchant/vendor terms and conditions before purchase.
2. Verifying the accuracy of mobile numbers, data card information, and other recharge details.
3. Understanding that Omega Softwares is not a party to the contract between user and merchant.
Information Accuracy and Limitations
Omega Softwares strives to provide accurate information on our platform. However, we disclaim responsibility for:
1. Errors, omissions, or mistakes in published merchant/vendor details or website content.
2. The involvement, quality, safety, or legality of displayed items.
3. The accuracy of aggregator content or listings.
4. The ability of merchants/vendors to sell items or provide services.
Omega Softwares does not take ownership of listings or bookings offered by aggregators/vendors. Users should contact them directly for any issues.
Warranties and Guarantees
Omega Softwares does not warrant the content, listings, bookings, or services offered by vendors or aggregators. Any warranty, guarantee, or quality-related issues will be addressed by the merchant/vendor's terms and conditions. You agree to handle such disputes directly with them.
Limitations of Liability
Omega Softwares is not responsible for warranties, guarantees, post-sale claims, or the genuineness of listings, content, products, or services. We are not liable for misrepresentations made by merchants/vendors.
Technical Errors and Service Interruptions
Our services, interface, API functionality, and associated information are subject to errors, oversights, mistakes, limitations, and service interruptions. These may be caused by hardware, software, telecommunication issues, database errors, business processes, internet-related issues, force majeure events, government actions, or third-party acts/omissions.
Erroneous Transfers
Any amount erroneously transferred by a user will not be refunded under any circumstances.
Independent Contractor Relationship
Omega Softwares is not a party to the contract between a user and a merchant. We do not endorse any advertisers or merchants linked to our website and have no obligation to monitor their services/products.
Refunds and Erroneous Payments
Omega Softwares will not be responsible for recovering funds transferred to incorrect accounts or refunding payments made erroneously to merchants by users.
Third-Party Links
Links to third-party websites on our platform do not constitute endorsements. By using these links, you are subject to the terms and conditions of those websites.
Dispute Resolution
In the event of a dispute, Omega Softwares records will be considered binding evidence for transactions carried out through the wallet.
Incorrect Fund Transfers
Omega Softwares will not be responsible for recovering funds transferred to incorrect accounts due to user error.
User Responsibilities for Fund Transfers
Users are solely responsible for providing correct beneficiary details when using fund transfer or collection services. Omega Softwares is not liable for funds transferred to incorrect beneficiaries due to user-provided incorrect information. Payment orders become irrevocable when executed by Omega Softwares.
Instruction Accuracy and Verification
Users are responsible for the accuracy and authenticity of instructions provided to Omega Softwares. Instructions must be in the prescribed format and are considered sufficient to operate the service. Omega Softwares is not required to independently verify instructions and has no liability if it cannot stop or prevent the implementation of a user's payment order.
User Control and Responsibility
All instructions, requests, and orders entered by users are based on their decisions and are their sole responsibility.
Refunds
Refunds (if any) will be credited to your Omega Softwares wallet account.